A Starbucks customer recently had quite a disgusting experience at one of their stores in Torrington, Connecticut on October 21.

The customer was about to order a pastry before noticing that the pastries enclosed in the clear case were crawling with bugs.

The grossed out customer documented the incident in a viral YouTube video, renaming the franchise: ‘Starbugs.’

A representative for Starbucks released the following statement :

The health and safety of our customers and partners (employees) is our top priority, and we are committed to delivering an experience that exceeds expectations.


We were concerned to learn of this situation and are following up to ensure a swift resolution.